Overall Satisfaction with Chorus.ai
Chorus records all the sales calls and CSM calls. It is being used to improve the quality of the calls we are having with our clients
- It's a simple interface.
- It does what it is supposed to do.
- Weak call analytics
- Poor AI for call analysis
- Poor search functionality when trying to search comments on calls
- Reduced ramp time
- Playlists is useful
- Score cards are useful