Chorus by ZoomInfo

It works well with the ability to find contacts as these are typically the ppl i engage and will then have on my own calls. Being able to find new contacts and then see how the interaction is with them has provided me with direction in deals and works well to get things moving and not lost.

We have evaluated Gong, but have yet to use it. Mainly, we are in a three year contract with ZoomInfo, and aren't able to remove one part of the contract in favor of another. Gong seems like a decent product, but I am unable to determine if it is better, worse, or the same as Chorus at this time.

Nothing to report here

I do not have any experience with other software.

I used Google Analytics with Primerica. I payed for it myself to see how my team I was managing was holding up to other teams in the region. Chorus works so much better and if it would have been in my capability to use chorus I would have.

We use many features from ZoomInfo

We prefer Gong compared to Chorus because it offers a more robust set of features, better integrations, more automated workflows, and world-class customer support.

Gong is a great tool but too expensive for small to mid sized companies to afford. Chorus is more balanced in its pricing and feature offerings

N/A

I have not used similar products

Chorus.ai stacks up against Salesloft, Zoom, and Aircall because none of these tools provide a way to analyze what occurred during the meeting or create a transcript that prevents you from having to take notes.

I know our director has evaluated Chorus.ai and Gong before opting to work with Chorus.ai, but I am not sure what was it that made him decide to go with Chorus.ai and not with Gong.

Very comparable. Chorus was cheaper, to be honest!

It was a night and day difference. I like all the bells and whistles you get with Chorus.ai. To me, Chorus.ai is the "Lincoln Navigator" of call recording tools.

N/A

I have not used or evaluated any other products like Chorus.ai before.

I loved Truly as a work phone (to keep my personal life separate) but there was no coaching aspect and it was harder for teammates to see each other's calls.

None. I have not used a tool like this before. I have only used teleconference and video conference tools to record up until we were introduced to Chorus.ai.

Chorus has been the best so far...

Very similar

I haven't used others.

Chorus was better but the company didn’t like all the setup necessary.

Chorus.ai's transcription and call analysis were the best among the options we evaluated. We found the pricing to be reasonable for the product quality, and hence we went ahead with it.

We used to use playbooks as our previous provider but found that the insight was not as good as the insight provided by Chorus. it was hard to load links and then collaborate with others based on certain access. Also one of the biggest problems was that the recordings would not load fast enough to analyze in real-time. The Chorus links load very quickly with AI-powered insight helping us get through our workday better and more efficiently.

We only took an early look at Gong since we had heard many people recommend them. Functionality seemed to be about the same without any major reasons to choose Gong over Chorus, but we'd already tested & used Chorus at that point, so sticking with the proven tool was the better choice for us.