Chorus.ai

Chorus.ai

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Score 8.8 out of 100
Top Rated
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Chorus.ai

Overview

Recent Reviews

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Awards

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Reviewer Pros & Cons

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Video Reviews

2 videos

Chorus' Call Recording Allows Call Playback In Order to Help Hold Employees Accountable: User Review
03:02
User Review: Call Recording Through Chorus Works As A Key Tool In Content Recall & Employee Coaching
02:06
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Pricing

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What is Chorus.ai?

Chorus.ai, from ZoomInfo, is a platform for generating actionable call notes and insights into sales conversation for optimization and sales enablement or training purposes harnessing AI.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

MongoDB Uses Chorus to Ramp New Reps Faster and Coach Their Team to Success
02:35
Zoom Uses Chorus to Fuel Growth Through Continuous Improvement
02:44
Bill.com uses Chorus to Improve Sales Productivity
02:40
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Features Scorecard

No scorecards have been submitted for this product yet..
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Product Details

What is Chorus.ai?

Chorus is a Conversation Intelligence solution and part of ZoomInfo’s (NASDAQ: ZI) go-to-market software, data, and intelligence, boasting more than 20,000 companies worldwide as users. Founded in 2015, Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights aim to provide the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice of the customer across the entire organization. The vendor states customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-100%. Chorus has offices in San Francisco, Tel Aviv, Boston, Toronto, and Salt Lake City.

Chorus.ai Features

  • Supported: Records, transcribes, and analyzes virtual meetings and direct dials
  • Supported: In-depth analytics on conversation trends that show you what works (or doesn't)
  • Supported: Coach reps using Coaching Initiatives tied to custom scorecards, self-coaching metrics, and manager recommendations
  • Supported: Leverage features like AI-curated playlists, commenting, sharing to improve learning and collaboration on deals
  • Supported: Review deals and forecast based on conversation trends and risks surfaced from call content
  • Supported: Get the mobile app to keep things moving on the go

Chorus.ai Screenshots

Screenshot of Talk Track Analytics - Compare top reps with others or closed-won deals with closed-lost dealsScreenshot of Score a call and leave personalized comments for coaching repsScreenshot of Gain deep insights into call activity, conversation or sales skills, market intelligence and more.Screenshot of Your call recording view contains actionable conversation metrics and deal context for better meeting prep and call follow-ups.Screenshot of We make sharing calls (or call snippets) a snap.Screenshot of Deal Hub provides unparalleled visibility int your deals.

Chorus.ai Videos

Learn how MongoDB has cut ramp time by as much as 50% and accelerated deal cycles using Chorus.
Zoom uses Chorus to onboard new reps and coach the entire team as they scale their business.
Learn how Bill.com accelerated their onboarding process for reps (including remote hires), uncovered insights that drove better performance from all team members, and created greater cross-functional alignment. To learn more about Chorus.ai, visit: https://www.chorus.ai

Chorus.ai Downloadables

Chorus.ai Integrations

Chorus.ai Competitors

Chorus.ai Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAnywhere
Supported LanguagesEnglish

Frequently Asked Questions

Chorus.ai, from ZoomInfo, is a platform for generating actionable call notes and insights into sales conversation for optimization and sales enablement or training purposes harnessing AI.

Gong, Salesloft, and ExecVision are common alternatives for Chorus.ai.

Reviewers rate Usability highest, with a score of 9.

The most common users of Chorus.ai are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.
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Comparisons

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Reviews

(1-25 of 162)
Companies can't remove reviews or game the system. Here's why
Zach Myers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used to use playbooks as our previous provider but found that the insight was not as good as the insight provided by Chorus. it was hard to load links and then collaborate with others based on certain access. Also one of the biggest problems was that the recordings would not load fast enough to analyze in real-time. The Chorus links load very quickly with AI-powered insight helping us get through our workday better and more efficiently.
Logan Lyles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We only took an early look at Gong since we had heard many people recommend them. Functionality seemed to be about the same without any major reasons to choose Gong over Chorus, but we'd already tested & used Chorus at that point, so sticking with the proven tool was the better choice for us.
Score 9 out of 10
Vetted Review
Verified User
Review Source
They all are amazing solutions that meet all of our core requirements. We selected Chorus.ai as the price was a bit more competitive to the other solutions in the tech stack for having the ability to meet all of our core requirements.
Cory Velasco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are actually using those other products since these are essential in our business. I believe all of the products have worked very well, and all of them are beneficial to our organization since each tool provides different usage for our company. Chorus.ai is being used in all of our meetings.
David Bendit | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The products are very similar, each will have stories about how their tech is better or more optimized to help salespeople hit their quota. At the end of the day, it was clear that Chorus.ai not only did everything that Gong did, but it was also a significantly better value with a much better CS-Customer ratio for post-sales.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's a good tool for what our org uses it for. As mentioned, this is utilized as a repository to go back and review calls for notes more than it is for coaching. Because of the use case, actual deal intelligence (vs. visibility) isn't a major factor. Compared to other tools, Chorus doesn't dive as deep into analysis of the call, but that's not it's main use for our org.
August 11, 2021

Chorus.ai is great!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I have not used any other conversation intelligence tools. I saw a demo of Outreach's Kaya and it looked like a very basic offering. Chorus.ai is highly differentiated and has joined forces with another necessary tech stack vendor (ZoomInfo). Really excited to see where they go.
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