Ultimate Onboarding/Training Tool
April 05, 2021

Ultimate Onboarding/Training Tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Coaching & Skill Development
  • New Hire Onboarding
  • Process Improvements & Change Management
  • Voice of Customer & Disseminating Success Stories
We love Chorus.ai! When I first joined the company I spent nearly half of my onboarding time on Chorus.ai listening to other sales people give demos and do follow up calls. It is a great way to learn the pitch and the sales process quickly. I still use it now out of training in monthly peer to peer training sessions where I am assigned another team member and we each share a call we did that month. We are then able to score the call in Chorus.ai and talk about what we did well and where we can improve.
  • Shows who was talking when.
  • Shares when the demo was taking place.
  • Gives call insights.
  • Reduced ramp time for account executives.
  • Increased sales training and refinement.
It fits seamlessly with Zoom and I have never used a tool this well built in this arena.
To grab snippets of calls for highlights. Great way to showcase when reps do great thing the rest of the team should know about.
Chorus.ai is perfect for training any team that holds calls with clients. Great to be able to go back and watch the recording for notes as well as for training purposes.

It wouldn't make as much sense for those that only hold internal calls.