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Manage your expenses so they don't manage you
February 17, 2017

Manage your expenses so they don't manage you

Thomas A. Steele | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome River EXPENSE

Chrome River Expense is being used by the entire firm to record expenses incurred in by attorneys and staff. CR Expense allows us to record expense reports, transmit receipts, get reports. It's not perfect, but it is easy to use, web-based, and ties in well with our accounting systems.
  • Expense categories are flexible and easy for users to select without needing GL numbers
  • Receipts can be transmitted with the report by scanning to the desktop
  • Receipts can be attached to a report via email. That's great for busy attorneys on the road
  • Reporting capabilities are really good and flexible.
  • Getting emails that go to only the right people is a problem. Mostly it's all on or all off for message types. There needs to be a way to send email only to certain people and not to others.
  • We have saved two hours of assistant time per week using Chrome River Expense over our older system
  • We have saved time in accounting to reconcile expenses
  • We have saved hours of time matching receipts to expense items
Infor Expense Management had terrible reporting. Chrome River Expense is head and shoulders above. Expense Management had a clunky interface that people really didn't like and had a hard time using. Chrome River Expense is a lot cleaner, more modern, and much simpler to use.
Chrome River Expense is really great for people on the road. It allows you to send receipts via email and they can be applied directly to new reports. This means less opportunity to lose receipts while on trips. It's also well-suited for executives and professionals who have assistants who will enter the expenses on their behalf. The ability to proxy is easy to use and easy for administrators to control.