Very good product
August 18, 2020
Very good product
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chrome River EXPENSE
Chrome River EXPENSE is used across the whole organization. It has streamlined and simplified our travel and purchasing card expense reporting process, including recording transactions in our accounting system.
- Expense reporting
- Exporting transactions to the accounting system
- Uploading credit card transactions into Chrome River from the bank
- Help desk - slow to resolve issues, doesn't answer all questions
- Allow more than 100 transactions on a single expense report - needed for reporting purchasing card transactions
- Ability to easily update reports - too complicated
- Provide a feature whereby we can get a report that shows how all the expense tiles tie back to a cost code
- If a user outside our organization has their e-mail address in Chrome River in another organization, we can't set the person up in our system because it creates a duplicate e-mail address. An e-mail address should not be duplicated within the same organization but Chrome River should track e-mail addresses within an organization, not across organizations.
- Positive impact