Cirrus - pretty good for email campaigns
March 01, 2018

Cirrus - pretty good for email campaigns

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cirrus Insight

Cirrus is currently being used by the commercialization team which is incharge of sales. We launch email campaigns for specific technologies that we want to license and Cirrus is the tool we use to launch and monitor these email campaigns. Cirrus helps solve the problem of tracking the emails, number of opens, deletes, links clicked etc.

Pros

  • Very good with tracking emails, number of opens, click throughs, deletes
  • Integrates well with salesforce and can import leads from salesforce
  • Templates from salesforce can be imported on to Cirrus
  • Integration with Gmail is really seamless and user friendly. Set up is easy and hasslefree

Cons

  • Customer service is not great with Cirrus
  • Sometimes my organization has faced integration issues with Gmail
  • Overall Cirrus has had good ROI but lately there have been integration issues with Gmail which forced us to stop running email campaigns for over a month
Cirrus is great with importing templates and leads from Salesforce when compared to Yesware
Cirrus is really good when you have to launch and manage multiple email campaigns and when each campaign has around 100-200 emails that need to be sent.

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