Cisco Meraki MR - an expensive solution that is well worth the price
February 21, 2022

Cisco Meraki MR - an expensive solution that is well worth the price

Vin Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Modules Used

  • MR33
  • MR36
  • MR52
  • MR18

Overall Satisfaction with Cisco Meraki MR

Cisco Meraki devices are being used to provide Wi-Fi services to multiple locations in the organization. We have a mix of devices providing coverage at our retail stores as well as in our warehouse and offices. The biggest "problem" these devices address would be cloud management. I am able to fully manage the entire wireless network from anywhere in the world where I have internet service. Also - the single pane of glass is a huge bonus as we employ gateway MX devices as well with plans to add switches and cameras down the road.
  • Cloud access
  • Single pane of glass
  • Ease of management
  • Licensing - per device vs grouped is confusing
  • License pricing - I don't see a reason why this needs to be so expensive
  • Enterprise vs Advanced licensing model - why not just one?
  • Umbrella/endpoint should be included in the Advanced licensing model
  • Security
  • Always on and always stable platform
  • Wi-Fi 6 in the newer devices
  • Cloud based management
  • Negative first - license renewals are expensive! They all renew together when grouped!
  • Positive - super easy to deploy and configure
  • Cloud management - a must have in today's IoT world.
Cisco Meraki is one of the most stable platforms out there. The devices just work and I have never had issues with losing connectivity. Unifi - their cloud key technology leaves a lot to be desired though they have improved lately. However - the platform is just not as mature as Meraki and I've had many issues deploying and fixing broken networks. Linksys is more of a home-based product - stable and works well in that scenario, but I wouldn't use for business.

Do you think Cisco Meraki MR delivers good value for the price?

Not sure

Are you happy with Cisco Meraki MR's feature set?

Yes

Did Cisco Meraki MR live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MR go as expected?

Yes

Would you buy Cisco Meraki MR again?

Yes

Retail store is an excellent example of how the MR devices can shine. There is a way to conenct the MR devices - guest Wi-Fi - to Facebook, so you can tie in Facebook checkins to your store Facebook page. Drives traffic and you can then target ads. Bluetooth beacons is another great use - you can set this up such that as a customer walks past a certain display, they can be notified of a special sale right on their device. This solution is not appropriate if the company is amll and doesn;t have a budget as the solution is rather pricey...