One of the best options around to get the most bang for buck
December 07, 2022
One of the best options around to get the most bang for buck
Score 9 out of 10
Vetted Review
Overall Satisfaction with Cisco Unified Communications Manager (Call Manager)
When trying to address a Unified Communications solution with a dynamic platform, there aren't too many options available, and Overall Satisfaction with Cisco Unified Communications Manager (Call Manager) is probably the best choice. In our company, we use it for on-site and remote users, for internal and external communications and in conjuntion with Webex for video and meeting services. Besides, as technology integrators, we can use it as testing ground for new products and integration with other vendors.
- Dynamic routing
- Scalability
- High Availability
- Easy administration
- Consolidated integration with networking equipment and other platforms
- Classic Telephony features not implemented or done differently/indirectly
- Licensing schemes changed several times through the years, not being so transparently transfered between versions
- Sadly, I can't give examples as an integrator since our system's cost is impacted by our relationship with the vendor
Overall Satisfaction with Cisco Unified Communications Manager (Call Manager) in general is more a telephony platform that a Unified Communications suite, but it could fit smaller companies or certain industries with specific requirements or needs, like hospitality.
Do you think Cisco Unified Communications Manager (Call Manager) delivers good value for the price?
Yes
Are you happy with Cisco Unified Communications Manager (Call Manager)'s feature set?
Yes
Did Cisco Unified Communications Manager (Call Manager) live up to sales and marketing promises?
Yes
Did implementation of Cisco Unified Communications Manager (Call Manager) go as expected?
Yes
Would you buy Cisco Unified Communications Manager (Call Manager) again?
Yes