Cisco Webex Is The Best In Its Field Without Doubt
İhsan Akkarpuz | TrustRadius Reviewer
November 20, 2019

Cisco Webex Is The Best In Its Field Without Doubt

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Webex Meetings

As Ford Motor Company, along with JVs (Joint Ventures like Ford Otosan and Ford Sollers), all stakeholders and employees are Cisco Webex Meeting users. We connect it via Ford.webex.com and invite all our associates like suppliers and dealers as well. Honestly speaking, it is the primary source of running the whole meetings whether in premises or across the other locations involved. In the meantime, thanks to its features like very easy dialing in and connecting (via videocall, audio, mobile, call me and so on) that makes the life even easier for all parties.
  • Simple interface - suits for every kind of user (beginner to pro).
  • Call me back features makes life so much easier at office hours.
  • Mobile app supports the activities during in-travel.
  • Simple connection - just one click away for different companies.
  • Share my screen feature may sometimes cause trouble for the other side of the attendees as it may not be visible at times for everyone.
  • Video connection gets slow at times due to local internet speed and other factors.
  • General connection troubles rarely experienced due to downtown or maintenance across the globe.
  • As a Purchasing team member (Supplier Technical Assistance), I have been taking part in spreading the product to our supply base in Turkey - which is both profitable and user-friendly, so helping them in many ways. As for Fords side, it cuts the expenses and saves plenty of time in our daily routines of communication.
  • Thanks to the features offered by Cisco Webex Meeting - international travels not so often scheduled for long-term meetings - but instead having organized it in Cisco Webex Meeting, so the annual savings become huge.
From time to time, our Cisco Webex Meetings with KCAP (Kansas City Assembly Plant) resulted in confusions in regards to timing (setting the meeting directly at Cisco Webex Meeting indicated different start times at other zones), so we got in touch with the support team to get this issue fixed. We were able to reach them fastly and on time, and they acted immediately to resolve our case.
I can safely say that more than 20k users use Cisco Webex Meeting on a daily basis across the Ford Motor Company. If we take our supply base into account, it will rise to 50k users globally, which is an amazing number with the most satisfied users - as the meetings almost entirely run as smooth as possible.
  • Outlook Agendas
It was very simple to get these two features linked together.
I cannot remember the name, but Continental use another online meeting product, which was very tough to join at all.
Cisco Webex Meeting is for sure appropriate for global companies with substantial corporate structures - having 1k+ employees, a widely deployed supply base, dealerships, and so on. No other online meeting software is offering more solutions than Cisco Webex Meeting. I would not say anything adverse about it right now considering the options at our disposal.

Webex Meetings Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
9
Mobile support
9
Desktop sharing
8
Whiteboards
10
Calendar integration
9
Meeting initiation
8
Record meetings / events
9
Slideshows
9
Live chat
10
Audience polling
9
Q&A
9
User authentication
9
Participant roles & permissions
9