Overall Satisfaction with Cisco Webex Meetings
We use Cisco Webex Meetings as a collaboration tool across the entire breadth of our company. It is used for anything from small, 2-3 person meetings, up to departmental meetings involving dozens of team members. It allows us to have a single place to meet online, across multiple sites, using both video and audio.
- Allows face-to-face via video.
- Allows us to capture recordings of meetings for those unable to attend.
- Allows for us to view the same meeting material simultaneously.
- The software is updated too often, making it difficult for IT to support.
- The software updates frequently introduce new issues, causing a significant upswing in IT tickets when a new version is released.
- There are often issues with audio quality.
- It has helped us reduce travel.
- It has allowed us to maintain a library of recorded training events.
- It has improved communication.
- We have a number of Spark Boards and Rooms.
- Cisco Webex Meetings is integrated with Outlook.
My team wasn't involved with the integration efforts.
- BlueJeans and Zoom
The other products were more meant for large scale meetings. We have stuck with Cisco Webex Meetings, because we have a suite of other Cisco products, including Jabber and our phone system. This allows us to gain cost savings and provides for easier integrations between those systems. It also makes support a little easier.
Cisco Webex Meetings are best suited for small to medium-sized meetings, when all users are on a corporate network, especially when the meetings are under 1 hour. It is excellent for meetings where one person is going to be providing information to many, allowing that information to be captured in a recording for later viewing.
It is less suited for large scale meetings involving hundreds of people, or meetings where many people are on less robust networks or connected over a VPN.