Cisco Webex, the video communications tool of today
November 25, 2019

Cisco Webex, the video communications tool of today

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Meetings

We use Cisco Webex Meetings for meetings with external partners when we need screen-sharing. It enables communication that otherwise would be unavailable outside of a face-to-face meeting.
  • Availability- always there when we need it.
  • Customizable - fits individual company needs.
  • Fits the need - does what it claims, does it well.
  • Confusing meeting set-up (might just be how my organization set it up).
  • Screensharing app's options can be difficult to find.
  • Video conferencing = less travel = cost reduction
  • Video conferencing = better collaboration = more efficiency
Cisco Webex Meetings isn't widely used across my organization. Probably one in 50 use it.
  • single-sign-on
Unknown - though it now works well (SSO)
Cisco Webex Meetings stacks up well against Skype for Business. it's more mature, though more expensive. It has a wider install base and hence more IT engineers have experience with it than Skype. Same with users.
Cisco Webex Meetings is the industry standard, and most people have experience interacting with it, so there are no frequent learning curve issues like some other telecom solutions. It can be a bit pricey.

Webex Meetings Feature Ratings

High quality audio
7
High quality video
8
Low bandwidth requirements
6
Mobile support
8
Desktop sharing
8
Whiteboards
8
Calendar integration
7
Meeting initiation
8
Record meetings / events
8
Slideshows
8
Live chat
Not Rated
Audience polling
8
Q&A
8
User authentication
9
Participant roles & permissions
8