Cisco Webex Meetings as the Core to Enterprise Collaboration
April 07, 2020

Cisco Webex Meetings as the Core to Enterprise Collaboration

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Meetings

Webex Meetings is being used in our company as the core infrastructure for collaboration. The scope of the deployment is global with about 15,000 users. Every business from the product development/sales to the Admin/IT organizations use Webex on a daily basis to conduct internal and external meetings.
  • Integration with other components of the Cisco platform such as CUCM, Telepresence.
  • Ease of use in both the PC and mobile (tablet, phone) platforms.
  • Availability and reliability of the overall infrastructure.
  • Continuous updates to the software cause unnecessary continuous changes in the user interface. It is confusing and not necessary adding extra value to the experience.
  • More flexibility to remove video features on user interface. An option to reject receiving video feeds is needed for those participants with limited BW availability at remote locations or that simply don't want to participate in a video session.
  • Decrease travel expenses for recurring meetings.
  • Decrease lost time in travelling, specially to international locations.
  • A more organized process in setting up meetings, avoiding wasted time in preparing a conference room, infrastructure such as projectors, LAN/WiFi connectivity, etc.
  • Cisco Unified Communications Manager (Call Manager)
In general, the Cisco Webex Meetings support team is a highly qualified, efficient organization. In-depth analysis of complex issues as well as daily end-user assistance is treated with high degree of professionalism and speed.
We use Cisco Webex Meetings in our enterprise globally. It is available to 15,000+ users across diverse organizations ranging from product development and sales to internal admin and infrastructure teams.
  • Cisco Call Manager
  • Cisco Telepresence
Our internal IT organization manages the support and operations of Cisco Call Manager and Cisco Telepresence. Hence, the integrations of these platforms with Cisco Webex Meetings is deeply embedded in all aspects of network transport, network security, application, etc.

Integrations were a process of following Cisco-recommended procedures plus the configuration and testing in our internal network LAB before releasing to production. It is highly recommended to use a test bed to perform these integrations.
Cisco Webex Meetings is well suited for everyday, 3-25 user meetings. Transparent integrations with other communications platforms such as Call Manager add enormous flexibility for users to use corporate resources such as call back at remote destinations, etc.

Larger, meetings exceeding 30 people, Cisco Webex Meetings can be a challenge to handle. The ability to group participants would be ideal to enable muting/unmuting capabilities to a group, instead of individually. Again, the management of resources such as video is essential for some participants, being able to individually select receiving video is highly required.

Webex Meetings Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Record meetings / events
Live chat
Audience polling
User authentication
Participant roles & permissions