Cisco Webex Meetings w/Breakout Rooms
October 22, 2020

Cisco Webex Meetings w/Breakout Rooms

Debbie Austin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Meetings

We use Cisco Webex Meetings for 1:1 Coaching Calls and Account Planning Sessions with Breakout Rooms.
  • Stable
  • Very few technical issues
  • I don't like the new Cohosts role. They have too many privileges. We have visiting RMs that want to move from breakout to breakout so I wish they would add a "Panelist" role back that gives them ONLY that privilege.
  • Most of our Cisco folks use DX80s and they are not supported in the new Webex Meetings Breakout rooms.
  • Webex Meetings with Breakout Rooms is MUCH better than Training Center with Breakout Rooms -- fewer glitches.
We still use Cisco Webex Teams but not for scheduling meetings. Microsoft Outlook is still more dependable. They have also enhanced Teams a lot and it's a lot to learn.
I submitted a support ticket and was happy when a tech support person did a meeting with us and answered many questions.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

No

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Always available. Why wouldn't it be??
I would rate this a ten if we could get the "Panelist" role back instead of using the Cohost role with so many privileges. A Cohost (who is just visiting and watching their AMs in a Breakout session) can actually end a meeting if they are not careful. Need to be able to adjust these privileges!
I think Cisco Webex Meetings is well suited for any scenario, once the video systems are added (i.e., DX-80s).

Webex Meetings Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
Not Rated
Mobile support
Not Rated
Desktop sharing
8
Whiteboards
8
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
Slideshows
9
Live chat
9
Audience polling
9
Q&A
9
User authentication
8
Participant roles & permissions
5