Strong product but newer competitors have attractive features.
May 03, 2021

Strong product but newer competitors have attractive features.

Brijesh Shirodkar | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Meetings

Cisco Webex Meetings is being used in my organization as [a] platform to hold e-meetings and conferences. As a geographically spread organization with employees in different countries, regions and working in different time zones, Cisco Webex Meetings has been the key platform to collaborate between project teams, client teams[,] and [...] prospects during the sales cycle.
  • Good voice quality
  • Integration with MS Outlook calendars
  • Dial-in phone numbers across countries
  • Video meetings consume [a] lot of internet bandwidth
  • There can be limits on [the] number of users joining the meeting
  • Finding the meeting link can be tricky from the meeting interface
  • Saved [a] lot of travel-related expenses
  • Ability to launch training to several associates
  • Collaborate across geographies
Microsoft Teams has better integration with office 365 products like Outlook. Collaboration is better with MS teams since it also provides [the] ability to use SharePoint and teams' sites for documents. Cisco Webex Meetings seems to have better audio support via phone whereas audio quality over [the] internet seems to be better in MS Teams.

Do you think Webex Meetings delivers good value for the price?


Are you happy with Webex Meetings's feature set?


Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?


The availability of Cisco Webex Meetings seems to be high. I have personally not faced too many issues in logging in. There can sometime[s] be a lag time in joining the meeting. This can range between one to three [minutes]. Sometimes the web version does not get triggered automatically if [the] app is installed on the desktop.
In my organization, we have been able to scale it to several geographies, regions[,] and all the departments. This has been scaled to have each employee with their own unique meeting link. This is now available to more than 100,000 employees. Most meetings are able to support more than 20 attendees.
Overall performance of loading the application is fast. On occasions, the meeting can take time to load in the browser version. The app usually loads faster both on desktop and mobile. Integration with MS Outlook is available. While I have not noticed [...] reduced performance within Cisco Webex Meetings because of this integration, I have seen delays in MS Outlook when adding the meeting link to calendars
Cisco Webex Meetings is well suited for geographically dispersed teams, or when team members are working remotely. As long as team members have access to [the ]internet and phone, this is an excellent tool to connect on phone with one-one or multiple team members. This tool is also suitable when sharing documents, presentations and collaborating across projects[.]

Webex Meetings Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Record meetings / events
Live chat
Audience polling
User authentication
Participant roles & permissions