Cisco Webex Meetings for SMBs Review
May 03, 2021

Cisco Webex Meetings for SMBs Review

Darcy Knapp, MBA | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Meetings

Cisco Webex Meetings is being used by our organization to facilitate virtual client meetings, product [launches,] and trainings. We use a variety of video platforms depending on client preference and find Webex to be the easiest to use[.]
  • Good uptime
  • Great options for sharing
  • Chat and private messaging
  • Sound quality
  • Stability of platform
  • Upgrade to sharing features
  • Great tools for facilitating [off-site] meetings with remote users
  • Cisco Webex Meetings has helped us expand our business while maintaining social distancing
  • Very satisfied with new client meetings and existing client meeting functionality
Zoom can be problematic at times, security is not always 100%, [bandwidth] requirements for clients can be challenging, [the] screen can be delayed or freeze up if the client's connection is not highspeed. Cisco Webex Meetings has always been solid with uptime and never freezes up. GoToMeeting and Microsoft Teams are memory hogs and will crash my laptop regularly, we prefer Cisco Webex Meetings for meetings on the go.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Never had any issues with availability.
We are small now, but expect to keep growing, and Cisco Webex Meetings will be able to grow with us:)
Fast to load, always great for multi-users, [the] screen can keep up with sharing materials, no lag in time or audio[.]
Cisco Webex Meetings is well suited for the current virtual environment we are all working in. When dealing with remote users, remote sales staff[,] and remote clients all needing to come together, Webex is a very strong solution, especially with multiple users needing to screenshare[.]

Webex Meetings Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
9
Mobile support
Not Rated
Desktop sharing
9
Whiteboards
9
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
Slideshows
9
Live chat
9
Audience polling
Not Rated
Q&A
Not Rated
User authentication
9
Participant roles & permissions
9