Cisco Webex -- The Best Collab Platform!
October 28, 2019

Cisco Webex -- The Best Collab Platform!

Julio Cesar Lara Favela | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Webex Support


Cisco Webex has contributed significantly to improving communication in our company and with our customers. It is a stable and easy to use platform. Highly recommended!
  • Webex has helped us increase and streamline support to our customers.
  • It allows us to enable forums or collaborative spaces to explain to clients and coworkers solution to certain problems
  • Positive, it has provided us with significant savings on travel expenses for our engineers and sales staff by allowing us to connect with customers remotely.
Very intuitive and easy to use tool that integrates well with other Cisco products.
As a user of Cisco Webex Support, I have never had to contact Cisco for technical support as it is a very easy to use tool.

Do you think Cisco Webex Support delivers good value for the price?

Yes

Are you happy with Cisco Webex Support's feature set?

Yes

Did Cisco Webex Support live up to sales and marketing promises?

Yes

Did implementation of Cisco Webex Support go as expected?

Yes

Would you buy Cisco Webex Support again?

Yes

Cisco Webex Support helps us to be more productive as a company.

Cisco Webex Support Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
10
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
10