Webex: Connecting professionals
December 15, 2020

Webex: Connecting professionals

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Teams

We are using Webex (formerly Webex Teams) to communicate between the various teams within our department. We are also using it to conduct our meetings among a single team. Also, I am using it to communicate personally with colleagues in my organization. It is where I attend most of my meetings. It solves the issue of communication by helping us conduct a smooth meetings.
  • Scheduling meetings is really very easy.
  • I can view all the files, links, and blackboard contents shared among individuals or teams easily by just clicking on the content tab.
  • I can separate messages by group (space) or individual. This allows me to focus on personal messages that are directed toward me and avoid unnecessary messages in the groups that might be irrelevant to me.
  • I wish it had background images.
  • I wish it had active noise cancellation features.
  • I wish whiteboard had neon color selections.
  • Save time by joining virtual meetings.
  • Save energy and resources by not having to use real meeting rooms.
I have not used the customer support of Webex (formerly Webex Teams) so I cannot really rate the customer support.

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

I think its user interface is good and easy to navigate. Its features are simple and very convenient for the users.
I think it is well suited for a small group of people (20 or fewer) for meetings. If more than 20 participants are there, I would recommend using Webex Meetings over Webex (formerly Webex Teams).

Webex App Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
Not Rated
Mobile Access
8
Search
9
Chat
10
Notifications
9
Discussions
9
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
Versioning
Not Rated
Video files
8
Audio files
8
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated