Overall Satisfaction with Citrix ShareFile
Our entire company uses Sharefile to save our job files, transfer large files quickly within our organization, and provide access to files to our clients through a secure portal.
- Sharefile helps share large files. Clients can upload files directly to Sharefile that I can access, I can share files with other people with a copy-and-paste link or send to a user directly in the Sharefile interface.
- Sharefile has options for small teams that can grow. The pricing is very fair for the value.
- The smartphone and tablet apps help users to check on files from anywhere, preview files, or send files to clients while on the go.
- The desktop application on Windows is subpar. I usually opt to use the web interface to interact with Sharefile.
- The Sync tool makes it difficult to see which files are on your computer only vs. Sharefile. Occasionally files and folders can accidentally be deleted by a novice user and then customer support has to get involved to fix it.
- Live, collaborative editing from the software could be much better. It uses Office 365 and is not streamlined or simple to use.
- It is the primary tool we use to run our business, and we use it instead of a home-grown server system. In that case, the value is incredible.