Clarizen too clouded by gratuitous features
November 30, 2017

Clarizen too clouded by gratuitous features

April Muller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clarizen

Clarizen was implemented across the whole company when I started working here. It was used for time tracking, timesheet submission and client workload accountability. It addressed the problem of tracking time across multiple client projects in an accountable way for the HR team but was not well liked by the general users.
  • Clarizen's timesheet submission process was straightforward.
  • Searching for projects/time codes was easy.
  • Clarizen tried to offer workplace management and communication features, though we did not use them.
  • The user interface could use work, it's very busy.
  • For our purposes, Clarizen had too much going on. We did not use the "status" or chat features, it should try to focus on doing some things very well instead of being an all-in-one offering.
  • As an employee using it for time tracking, I did not see the ROI. We have since switched to Open Air.
I did not select Clarizen but would not, given the task in the future. It was not user-friendly to the employees, as mentioned before, and seemed to have a lot of gratuitous features that go unused. We now use Open Air for time sheets and Slack for office communication and Trello for project management.
Clarizen is useful for time tracking and time sheet submission for agencies/companies with many different projects and clients to keep track of. I felt it was more designed for the administrator and less for the general employee to use. We could not easily access PTO accrual or project codes ourselves.

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