Overall Satisfaction with Clarizen
Clarizen was implemented across the whole company when I started working here. It was used for time tracking, timesheet submission and client workload accountability. It addressed the problem of tracking time across multiple client projects in an accountable way for the HR team but was not well liked by the general users.
- Clarizen's timesheet submission process was straightforward.
- Searching for projects/time codes was easy.
- Clarizen tried to offer workplace management and communication features, though we did not use them.
- The user interface could use work, it's very busy.
- For our purposes, Clarizen had too much going on. We did not use the "status" or chat features, it should try to focus on doing some things very well instead of being an all-in-one offering.
- As an employee using it for time tracking, I did not see the ROI. We have since switched to Open Air.
- Open Air, Harvest and Trello
I did not select Clarizen but would not, given the task in the future. It was not user-friendly to the employees, as mentioned before, and seemed to have a lot of gratuitous features that go unused. We now use Open Air for time sheets and Slack for office communication and Trello for project management.