Clarizen-- One Stop Solutions to Operations and Project Management
July 18, 2019

Clarizen-- One Stop Solutions to Operations and Project Management

Divya Mattey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clarizen

We are using Clarizen across the organization in all departments. We are using Clarizen for project and request management, reporting, budgeting, and billing purposes.
It serves all our needs in operations, billing, efficiency, tracking, and ensuring projects are worked and handled within the budget and stipulated time.
  • Clarizen has flexibility to be collaborated with Salesforce and other existing tools.
  • Clarizen is very customization friendly to meet user needs.
  • It has easily available inbuilt syntax, which helps the user to create the logic by its own to meet their desired need.
  • Clarizen does not have feature to management request tracking on hourly basis.
  • It does not have functionality to track or allocate requests automatically on the basis of FIFO.
  • The reports dashboard cannot be transformed into the PPT.
  • Clarizen helps us to track project on time and within budget.
  • I have no clue how much it has impacted our ROI.
We are working on a Fixed work basis and have been using Clarizen for quite a long time. Clarizen helped us to track our project, requests, and billing in one shot, so we planned to stay with Clarizen.
It is good in the fixed work flow. However, it is limited if you want to track the error or manage tickets.
If there is bug it is sometimes very difficult to track the history of the issue, and sometimes you will never be able to know what led to the issue.

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