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Clearbit is limited in scope
June 08, 2018

Clearbit is limited in scope

Kim Dammers | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clearbit

Clearbit advertises that its users can find any e-mail address in seconds. It can't. I am not even talking about hidden addresses. I typed in my company's name, and Clearbit just stayed blank; it didn't even say that it couldn't find anything.
  • Not much. At least it found an instructor at a university I chose, though. However, it was not especially fast.
  • Its database is too small.
  • none
It is not suited for finding some smaller companies. It seems suited for finding faculty e-mails, though these are usually easy to find for American universities at their own websites.

Clearbit Feature Ratings

3.2
Advanced search
2
List quality
6
List upload/download
6
Ideal customer targeting
1
Load time/data access
1
2.7
Contact information
1
Company information
6
Industry information
1
7.0
Lead qualification process
Not Rated
Salesforce integration
Not Rated
Data hygiene
Not Rated
Automatic data refresh
Not Rated
Filters and segmentation
7
Sales Intelligence Email Features ()
Not Rated

Clearbit Support

I couldn't find any contact information.
ProsCons
Kept well informed
Slow Resolution
Poor followup
Problems left unsolved
Difficult to get immediate help
Support doesn't seem to care
Slow Initial Response
No - 
1. I'm not satisfied with the quality, so why should I pay for more of the same.
2. I don't like to make any online purchases.
never.

Using Clearbit

It is easy to use but doesn't cover enough compnaies.
ProsCons
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Familiar
Do not like to use
  • Getting an e-mail address from a body that is in their database
  • contacting Clearbit
  • Getting any info on companies not in their database