Quick, Easy, Efficient & Effective
November 16, 2021

Quick, Easy, Efficient & Effective

Kelly Olver | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CodeTwo Email Signatures for Office 365

CodeTwo has been easy to use the app in order to meet our company requirements for being able to centrally manage staff e-mail signatures across different geographic regions, allowing us to meet varying requirements both for compliance, design, and the 'comfort factor of being able to preview as well as see signatures in sent items that the current solution within O365 Exchange doesn't provide. It is basic enough for the less experienced or those without a dedicated IT person, but advanced enough for the more tech-savvy. The support for queries and assistance when navigating the app and/or signature design has been prompt and professional and there is a great number of online resources to self-guide/troubleshoot as well. So far, it's been a positive experience, and would definitely recommend this for those looking for in-house email signature management solutions that can be integrated with O365 Exchange. I look forward to learning and leveraging more of what the App capabilities provide as we get more accustomed to the features and roll this out.

Pros

  • Preview option for Outlook users
  • Sent item view of signatures
  • Multiple design options and rules to meet multiple scenarios

Cons

  • More online guides for how to create signatures for the less tech savvy
  • Greater information and support for MacMail users / FAQs
  • Quick and efficient
  • Easy to use
  • Cost effective
N/A - have not tried others, except the already available options provided by Office 365

Do you think CodeTwo Email Signatures 365 delivers good value for the price?

Yes

Are you happy with CodeTwo Email Signatures 365's feature set?

Yes

Did CodeTwo Email Signatures 365 live up to sales and marketing promises?

Yes

Did implementation of CodeTwo Email Signatures 365 go as expected?

Yes

Would you buy CodeTwo Email Signatures 365 again?

Yes

Well suited for easy IT solutions to manage office email signatures where perhaps administrators or Exchange managers are not adept in this manner. Support for Mac for Outlook users, but MacMail does have some limitations (such as no preview option).

CodeTwo Email Signatures for Office 365 Support

I've had positive experiences on all occasions when reaching out directly to CodeTwo for support and appreciated the human contact for this purpose with reasonable response and turnaround times as well as guidance.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not as yet as still exploring the app and trialling with a shorter term subscription / not aware of the premium support offer available
Assistance for updating a .c2cf file on my behalf as I wasn't aware how to do this and revise the placeholders to produce the correct AD results required before then being referenced with an online manual for future.

Comments

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