Concur Invoice Review
June 24, 2019

Concur Invoice Review

Whitley Lovelace | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Concur Invoice

Concur invoice is currently being used by the entire organization. We use it to automate and route our invoices so that we can pay our vendors.
  • User Friendly
  • Great New Update
  • Invoice routing time frame
  • Some auto-routing features
  • Unexpected invoice errors happen too often
  • Customer Support turn around time
  • Not paying invoices timely when they take days to show up
  • Duplicate invoices coming through and being paid twice
It doesn't really. They all have their pros and cons
A good scenario would be that if the vendor sends the invoice, it gets routed to Concur properly. It shows up in Concur within 24 hours after being sent. I code the invoice, and it moves smoothly through the approval chain and is processed.
A less appropriate scenario would be if the vendor sends an invoice, Concur doesn't capture the invoice or it takes 3-4 days for the invoice to show up in Concur.