Concur Review
Updated February 26, 2020

Concur Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

It is used across the organization primarily for expense reporting and mileage reimbursement. This helps our organization in addressing the needs of all staff - from those who have to travel as soon as they are hired for training to our providers who have to apply for various licensures and certifications. Concur makes for an easy process to get our staff reimbursed.
  • Mileage reimbursement.
  • Status update emails.
  • More detailed sections/headers so that functions are easier to find.
  • Time saved for audit.
  • Faster reimbursement payout to staff.
Concur helps us keep up with the reimbursement needs of our employees. My favorite feature is the mileage calculator, which allows you to enter destinations for reimbursement which will then carry over to your expense report. It allows for roundtrips and removing commute to the home office.
Concur has benefitted our employees by allowing for a much smoother overall reporting process. For all staff, they are able to easily report mileage or any other expenses they have paid for out of pocket. It also links up with any users' corporate credit cards to allow for easy auditing of expenses.
Concur is best suited for expense reimbursement functions for all levels of employment. I would not necessarily recommend Concur for travel booking, as they do not appear to offer the best prices.

Using Concur Travel and Expense

900 - Expense reporting and reimbursement
3 - Accounting staff

Evaluating Concur Travel and Expense and Competitors

  • Price
  • Product Features
  • Product Usability

Concur Travel and Expense Implementation

Concur Travel and Expense Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using Concur Travel and Expense

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
None