Concur Travel and Expense - Great for Users!
May 11, 2021
Concur Travel and Expense - Great for Users!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- Expense
Overall Satisfaction with Concur Travel and Expense
Heavily used globally across many of our locations. Concur Travel and Expense is well liked by users.
- User interface is intuitive.
- Mobile app makes receipt capture easy.
- Sync feature between mobile and Web a strong feature.
- Flexible approvals very important.
- Multiple audit options important for managers and finance.
- Interface options are limited and don't measure up to the flexibility of the App itself.
- More insights on spend patterns 'out the box' would be useful.
- Fraud detection could be better by utilising AI.
- Reducing manual effort for traveler.
- Rules driven audit saves unnecessary audit checks.
- Ease of use to capture expense items via mobile app.
Mobile app, OCR out the box, intuitive UI favour Concur.
Cost favours Oracle EBS IExpense.
Cost favours Oracle EBS IExpense.
Integration capabilities are Concur's weak point so custom solutions had to be built, which is disappointing.
Pricing based on usage allows you to pay for what you use.
Helps maintain compliance to policy depending on what rules you wish to mandate.