Let's go there: Concur = Meh
May 19, 2021
Let's go there: Concur = Meh
Score 6 out of 10
Vetted Review
Verified User
Software Version
Standard
Modules Used
- Expense
Overall Satisfaction with Concur Travel and Expense
Concur is being used across the bank so that people can track and report their expenses. It's linked to our corporate credit card, so expenses appear directly in the Concur website.
- It's linked to our corporate credit card, so expenses appear in the website.
- Employees receive email notifications when an expense appears in Concur with a direct link to the tool.
- It's easy to upload receipts.
- The website interface is outdated and clunky.
- This tool is not intuitive. When I select an expense to add details to, it appears in 2 places - and there's no explanation of why - or how to have it appear only once.
- Time saved creating employee expense reports.
From the employee perspective, Chrome River is a far superior product. It's modern-looking, easy to use, and so intuitive you almost don't need the contextual help.
Concur does a decent job of helping us keep track of employee expenses.
The workflows seem to work well: Once I submit an expense, it automatically notifies my manager. And once she approves it, it automatically notifies the appropriate finance person.