Let Employees Book Flights and Reservations for Rental Cars, Rail & Hotel Their Own Way with Concur Travel and Expense
November 15, 2021

Let Employees Book Flights and Reservations for Rental Cars, Rail & Hotel Their Own Way with Concur Travel and Expense

Kylene Keily, MS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Premium

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

Ever since 2019, I have used Concur Travel and Expense in all the four different organizations that I have worked as [a] compensation specialist. With Concur Travel and Expense, it is easy to access all T&E [spending] in one central location. At Verra Mobility, this solution is highly utilized in [the] finance and accounting department.

Pros

  • Concur Travel and Expense keeps our employees safe by allowing them to access and book travels in a secure platform without having to follow manual procedures.
  • Speeding up auditing and resolving issues that aren’t in compliance with our T&E policy. AI and integrated machine learning capabilities automatically detect errors on invoices and reconciliations to improve expense reporting.
  • By automating the entire process of expense reporting, we have been able to save operational costs and time by hiring minimal workloads.

Cons

  • For the three years that I have been relying on Concur Travel and Expense at four different organizations, I have never experienced an issue lasting for more than an hour since SAP support teams are readily available via live chat, phone calls, and email chat.
  • Every time our employees travel for work, we are rest assured that they are safe by tracking their every move in one place.
  • Since Concur Travel and Expense automatically drafts T&E rules and policies, we are able to improve company spend visibility.
  • Time-saving for both employees and our executives by allowing them to have a central location for booking travels and flights without necessarily having to book appointments for manual procedures.
Even though Paycom is a significant tool in our HR management procedures, it doesn’t offer all tools that we need [in] our department to automate expense processes. Also, unlike Concur Travel and Expense, Paycom [does] not offer [a] mobile application to work on the go from anywhere.
We have successfully integrated Concur Travel and Expense with SAP and non-SAP tools. Concur TripLink integration with Concur Travel and Expense allows our employees to get alerts and reminders whenever they have scheduled to travel. On the other hand, Netsuite integration helps to transfer and post account payable data from this SAP tool to improve spend management.
All the features available on Concur Travel and Expense are innovative, but backend integration capability has offered high innovation compared to other tools. For instance, we do not need to remember any login detail or link when exporting data from our solution to other applications like Quickbooks Online and NetSuite.
As a user, I do not have to move from one department to another trying to fill in papers when traveling for work. I save a lot of time since I book hotels and travel via Concur Travel and Expense which is in compliance with our T&E policy.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Concur Travel and Expense is mainly useful in finance and accounting. However, it best suits every employee since it helps in eradicating errors when booking flights and travels hence improving expense reporting. Therefore, every organization out there that is struggling with paper expense reporting, should try this platform.

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