I can't say enough about SAP Concur. It's a superior solution
December 13, 2021

I can't say enough about SAP Concur. It's a superior solution

Robert Bibel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

The company's finance team chose SAP Concur to empower workers to book travel and request expense reimbursements from any device, anywhere. From an automation standpoint, travel and expense management became easier and more efficient on mobile devices, and the company has also realized significant savings by being able to book compliant travel and leveraging audit rules.

Pros

  • The ability to book compliant travel and submit expense reports from a hand-held device
  • It has increased compliance and enhanced our in-house audit process
  • It enables employees to easily arrange travel and reimburse expenses so that they can simplify and automate their everyday processes

Cons

  • The app version is way better and busy than the desktop version which I think could use some updating
  • Automated audit rules instantly alert users of spending limits and policies
  • High employee and management satisfaction
  • Automation eliminated manual input and reduced average reimbursement period
I realized SAP Concur was the superior product to its competitors. It's user-friendly which is really important to me and when I roll out something it's easy for the employees to use. The company-defined rules are configured into the solution, designed to ensure every employee expense is within policy and without fraud.
SAP Concur alone is able to simplify expense, travel, and invoice management for greater visibility and control. The user-friendly and business-ready SAP Concur unlocks powerful insights that help the organization reduce complexity and see spending clearly so that we can manage it proactively.
The mobile app is easy to use and offers quick and accurate reimbursements. The solution has provided on-the-go employees exceptional anytime-anywhere travel booking and expense reporting capabilities, virtually eliminated fraud, and generally reduced out-of-policy spending.
Keeping track of every travel detail with up-to-the-minute clarity is important for employees. With SAP Concur, the employee can coordinate travel booking and receive the latest updates and alerts on their mobile devices. Managers can view and approve reports at their convenience.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

The finance team needed a consistent and efficient method to audit employee expenses. We looked to SAP Concur to bring an automated expense reporting solution to the company. For the first time, Global Strategy Group has the ability to audit travel and entertainment expenses for the entire company through Concur's on-demand service.

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