Good experience
May 05, 2022
Good experience
Score 7 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- Expense
- Travel
Overall Satisfaction with Concur Travel and Expense
The travel portion was great as it was very easy to navigate. The expense portion was oftentimes very tricky to submit. The different codes (approval codes, and report codes) were difficult to complete. It was not always clear on which to use and when.
- The hotel and airlines were easy to search
- The booking process was easy and generated an email receipt.
- I liked how it could store your personal information to avoid typing every time.
- The report codes should be easier to navigate.
- The user experience on errors could be improved. It does not always give good guidance on what was wrong with the entry.
- could be prettier screens :D
- I missed a few expense reports because it was taking to long to figure out.
Concur had a lot more functionality avialable.
It has familiarized us with SAP screens.
It saves time uploading expenses into a spread sheet to then have someone approve.
Do you think SAP Concur delivers good value for the price?
Not sure
Are you happy with SAP Concur's feature set?
Yes
Did SAP Concur live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Concur go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Concur again?
Yes