Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
ConnectWise Control is used to provide remote support small and medium-sized business clients. I have used other software solutions but found problems with them. ConnectWise Control just works when you need it. I haven't had any problems with connections. What more could you want?
- I have found that it still works well on connections which are struggling with low bandwidth, whereas some other products have struggled in the same situation.
- It enables you to have temporary connections which are able to reboot the PC and reconnect, so it's good for one-off support situations.
- It enables you to have install connections for existing clients where you can connect without them having to do anything.
- Maybe a couple of more concurrent connections on the standard package
- Anything can always be cheaper :)
ConnectWise ScreenConnect Feature Ratings
Using ConnectWise Control (formerly ScreenConnect)
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using