Great remote support software ConnectWiseControl
March 23, 2018
Great remote support software ConnectWiseControl
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
ConnectWise Control is used to provide remote support small and medium-sized business clients. I have used other software solutions but found problems with them. ConnectWise Control just works when you need it. I haven't had any problems with connections. What more could you want?
- I have found that it still works well on connections which are struggling with low bandwidth, whereas some other products have struggled in the same situation.
- It enables you to have temporary connections which are able to reboot the PC and reconnect, so it's good for one-off support situations.
- It enables you to have install connections for existing clients where you can connect without them having to do anything.
- Maybe a couple of more concurrent connections on the standard package
- Anything can always be cheaper :)
- Reliability connecting to remote sessions
- It just works
ConnectWise ScreenConnect Feature Ratings
Using ConnectWise Control (formerly ScreenConnect)
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Pre-Installed Connections
- File Transfers
- Remote Support
- None
Yes - I have used it on my phone and it work pretty well even though its on a small screen.