Connects Wisely and Quickly | TrustRadius

Use Cases and Deployment Scope

ConnectWise is being used exclusively in our IT department. It is especially helpful for our remote users who work from home or hotels.

Pros and Cons

Stable connection
Great features like scripting
Able to block user input

The new GUI can be challenging
Most of the new features are easy to miss if you don't keep up with the updates
Most of these features may be too much

Return on Investment

Great remote support for multiple users
Great stability when using more than one screen
Reasonable cost of software

Alternatives Considered

LogMeIn Central

It's cheaper overall than some software because of the charge per computer.

Likelihood to Recommend

Home use because you do not need that for such small environments. Small organizations with no remote employees.