Why you need ConnectWise Control
November 15, 2018

Why you need ConnectWise Control

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

I am an IT consultant and use ConnectWise Control as my exclusive remote control software.
  • The ability to push commands without interrupting the client is amazing.
  • The "toolbox" that allows for easy access to my favorite utilities is a must!
  • The built in recording option is very helpful for compliance!
  • None that I can think of.
  • It's been positive to reduce drive time to clients as I can often resolve their issues remotely.
This is much better and smoother.
Well suited for remote management of machines.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
10
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
10