5 Stars for ConnectWise Control
November 15, 2018

5 Stars for ConnectWise Control

Frank Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

We use it to connect to client PCs which allows us to access equipment that may need servicing.
  • Connects fast
  • Easy to manage users and computers
  • Cost effective
  • Better administration controls
  • Would like to see option to select which screens to view when there are more than 2 monitors
  • Saves us money by not having to send out an expensive tech when our equipment is having issues and we can handle it remotely.
We used to use TeamViewer but switched because of pricing and ease of use.
This software is perfect for anyone that has a need to support clients remotely.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
10
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10