ConnectWise Control - Great product and excellent bang for the buck
Anonymous | TrustRadius Reviewer
November 14, 2018

ConnectWise Control - Great product and excellent bang for the buck

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

I'm currently using ConnectWise Control to maintain software on a variety of models of PCs which are not on a domain. ConnectWise Control is vastly superior to the product we were previously using (and MUCH more reasonably priced). I would recommend it to someone looking for an easy and powerful remote desktop tool which won't break the bank.
  • Easy to deploy
  • Great performance over slower internet connections
  • Excellent features such as file uploads/downloads and the ability to run scripts.
  • The ability to connect to a mobile device would be a huge feature.
  • We've gone from spending hours updating software on our remote PC to minutes. It has paid for itself many times over.
In my opinion, TeamViewer is overpriced and does not work as well as ScreenConnect, has a smaller footprint and does not require an install on the console.
Great for remotely connected PCs/laptop and not good in a terminal service environment.

ConnectWise Control Feature Ratings

Screen sharing
10
File transfer
10
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated