A solid email marketing program
May 21, 2021
A solid email marketing program

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Constant Contact
We have used Constant Contact for quite a bit for both our B2C list as well as our B2B list for media contacts that we would send our press releases to. Almost all of our time has worked within the software a little bit, but a lot of our Operations department deals with it directly since we have deliverables to complete with email campaigns for clients.
Pros
- Constant Contact allows the users to send unlimited emails and just pay per list size.
- The software does welcome emails pretty well and allows you to set up all sorts of automation.
- The branded templates and starter templates are very useful and look good.
Cons
- The interface is definitely a bit difficult to use and it takes some getting used to.
- More customization and exporting of html would be awesome.
- They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.
- ROI is there as we can make sales happen through email.
- They send us lot of information in their newsletters which is helpful.
- Cost is not too high especially compared to other options.
Do you think Constant Contact delivers good value for the price?
Yes
Are you happy with Constant Contact's feature set?
Yes
Did Constant Contact live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Constant Contact go as expected?
I wasn't involved with the implementation phase
Would you buy Constant Contact again?
Yes
Comments
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