1. Home
  2. Intelligent Virtual Assistant Software
  3. Conversica Reviews
  4. User Review of Conversica
Amazing product, great support staff!
April 02, 2018

Amazing product, great support staff!

Zachary R. Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conversica

We have implemented Conversica as a lead retention tool. Ensuring that persistent follow up's are done with all of our in-house generated cold leads convert the best they can.
  • Persistent and customizable follow up.
  • Gives a very personalized feel to the recipient.
  • Being able to customize parts of the conversations to fit our industry lingo helps tremendously while trying to give each email a personalized touch.
  • The only thing I have come across that I would change if I could would be to have a simple way to customize the number of times a single lead will be emailed in its lifespan. Being able to specify how many times you want each lead emailed would help tremendously, simply because not all leads can be treated the same.
  • Conversica has only brought positive impact into our sales cycle. It allowed us to convert over 20 additional deals in less than 6 months.
Conversica as a whole is a fantastic tool for any Account Manager, or Sales Rep, looking to create a more time efficient follow up/lead retention system. The cost vs. value is a no-brainer.

Furthermore, the support team/success management team you get along with the tool itself is priceless. Marisa has been a true godsend. Extremely flexible, patient, persistent, and helpful. On the Technical support side, Anna was also fantastic.