Copper - A Powerful Yet Easy to Use CRM
October 13, 2025
Copper - A Powerful Yet Easy to Use CRM
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Copper
I use Copper to keep all of my customer interactions visible and in one place. This product integrates directly with Gmail eliminating me from manually associating any email interactions with a customer. Before I used Copper I tracked my sales activity in spreadsheets and calendars. Using Copper has reduced the time I previously spent manually managing these interactions by 95%.
Pros
- Integrates with Gmail
- Integrates with Linkedin
- Provides an easy configurable Interface for contact categories.
- Provides many of the same functions as very expensive CRM's but easy to use and set up.
Cons
- Better tracking of opened emails. If I send an email to multiple contacts, Copper reports the email was opened by a user but not who opened it.
- Integrate contact syncing across platforms. I use a 3rd party app to sync all of contacts across multiple Gmail accounts, outlook, and Copper. (Sync Penguin)
- Cooper enables me to work more efficiently, thus make more sales.
I find Sales Force to be way more complex than my needs. Sales Force is difficult to configure, It is expensive, and not user friendly. I currently use both products daily.
Do you think Copper delivers good value for the price?
Yes
Are you happy with Copper's feature set?
Yes
Did Copper live up to sales and marketing promises?
Yes
Did implementation of Copper go as expected?
Yes
Would you buy Copper again?
Yes
Comments
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