Good product but challenging usability
April 29, 2019

Good product but challenging usability

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Coupa Expense Management

Coupa is used across our entire organization and for all expense purposes.
  • Track current status of expense reports
  • Quick access to shop online at approved stores
  • Offers an online tour of the tool
  • The usability is fairly outdated, making it a bit confusing to navigate and find what you need
  • Positive impact, not sure the quantifiable results of use.
Good for filing expenses, tracking current status, and setting up new vendors. It's appropriate for all the things it claims to do.