Backups that Give Peace of Mind
October 08, 2024

Backups that Give Peace of Mind

Scott Brewster | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Cove Data Protection

As a managed services provider (MSP), we strive to provide the best in breed solutions for our clients. Cove Data Protection addresses the need to take quality backups of many different devices, prove that a restoration is possible, and prove we can have it joined back to the network in case of an actual loss of the hardware for any number of reasons. Users range from non-profits to retail, healthcare, and others. It meets the compliance needs of these industries.

Pros

  • Successful backups
  • Successful restoration
  • Integrates back into the network from a restore

Cons

  • Prettier reports
  • Use a different login instead of SSO from the rest of the n-Able platform for security purposes
  • I don't know
  • My tech spends very little time troubleshooting, so saving hours
  • The monthly cost for us is less than when we used other platforms
  • Customers are happier
Weird SSO issues sometimes, but it is otherwise a far better UI for our techs to use.
It works better without constant troubleshooting.

Do you think Cove Data Protection delivers good value for the price?

Yes

Are you happy with Cove Data Protection's feature set?

Yes

Did Cove Data Protection live up to sales and marketing promises?

Yes

Did implementation of Cove Data Protection go as expected?

Yes

Would you buy Cove Data Protection again?

Yes

While you can integrate a NAS to backup locally and then to the cloud to preserve some network bandwidth, we only use direct to cloud. We've not noticed a drop in bandwidth, but I would suggest doing the NAS to cloud option if you were backing up dozens of devices from the same office. That said, it has been ideal for our clients who have a lot of people working remotely. We have it working well for servers, workstations, and laptops. Failed backup attempts only show when the user has turned off the computer. In almost 10 months, we've not had one server with a backup failure.

Cove Data Protection Feature Ratings

Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Management dashboard
10
Platform support
10
Retention options
10
Encryption
10

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