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Crunchbase is a provider of private-company prospecting and research solutions. The vendor boasts that over 60 million users—including salespeople, entrepreneurs, investors, and market researchers—use Crunchbase to prospect for new business opportunities, and that companies all over the world rely on Crunchbase to power their applications, making over 3 billion calls to their API each year.
Crunchbase Features
Prospecting Features
Supported: Advanced search
Supported: Identification of new leads
Supported: List quality
Supported: Email contacts
Supported: List upload/download
Supported: Ideal customer targeting
Supported: Load time/data access
Sales Intelligence Data Standards Features
Supported: Contact information
Supported: Company information
Data Augmentation & Lead Qualification Features
Supported: Smart lists and recommendations
Supported: Salesforce integration
Supported: Company/business profiles
Supported: News updates
Supported: Prospect tracking/following
Supported: Alerts and reminders
Supported: Data hygiene
Supported: Automatic data refresh
Supported: Tags
Supported: Filters and segmentation
Supported: Notes
Supported: Ability to append contact, lead, and account level data
The Boost feature around tech stack is not worth the price. The information is outdated and as most companies are using 3rd party applications you can not see this.
They are very very expensive and not value for money. You can find most if not all this information with a Google search.
Customer support is rude and unhelpful [in my experience].
Beware of signing up for a trial - [I believe] they rely on unsuspecting people to put in their credit cards and you have to pay for the full year.
The technology page is a list of technologies the company uses to make their website not the actual company's tech stack. Would be better to either rename this or list their tech.
Add number of employees not just the ones that have a Crunchbase profile.
Crunchbase has an easy-to-navigate user interface. The bar at the top of the screen that shows the different data points available on companies is particularly helpful for quick navigating.
The ability to make and import lists and save searches is helpful for customizing the software to your particular needs.
The web and mobile app data that Crunchbase offers is very helpful to gauge trends and interest in companies for diligence purposes.
There is not much support for a mobile interface. The interface on mobile devices is difficult to navigate.
Sometimes, there is not enough detailed data on private companies, which is the primary reason my organization uses the software.
Data can sometimes be out of date. For paid software (my organization has the Pro version), I would expect the data I am viewing to always be correct.
Account-Based Data. Employee range, website, industry, company description, chief executives, latest news, etc. All for the given company you are researching.
Salesforce integration. I have not used it, but the functionality is supposed to be great. You can run data enrichment in your CRM with the Crunchbase data.
Funding, mergers, and acquisitions data. Crunchbase has relationships with thousands of VC firms throughout the world and followup with each very regularly to be able to serve up the latest data to their users.
Tech integrations. Integrations with tools like Bombora, Builtwith, Siftery, and others are really useful because you can use Crunchbase's company profile-based research method, and see the data from these tools specifically related to the given company.
Timely data. We also use Owler for company funding alerts. Since Owler scans the web for press releases from the set of companies you follow, it is often more "on time" when it comes to major funding rounds. Crunchbase usually catches up within the month.
There are data discrepancies sometimes between a company profile on Crunchbase vs that company's profile on LinkedIn. It could be that Crunchbase is more accurate, but we just don't know.
Crunchbase does a great job at providing the most up to date information in regards to when a company recently received funding and approximately how much they got
When determining acquisition information, CrunchBase is extremely accurate and provides the necessary details required (i.e. the name of the transaction, name of the organization being acquired/who they are being acquired by etc.)
One of the coolest CrunchBase features is a list of trending profiles, based on page views - making it easier to see what companies might be worth prospecting as they are growing
I would like to see Crunchbase provide better packages for users who are not purchasing this for an entire department but on an individual user basis.
I wish there were certain features included in the free version (i.e. "my searches" and "my list")
Custom filters are a great way to follow companies, people or investors.
Companies that are acquired can be filtered by the company name and or the name of the acquiring firm.
There are many events by industry and geo and Crunchbase allows me to search by popular events that I follow.
Crunchbase also offers the ability to save searches and to keep a list of companies that you're watching.
Honestly I don't have any constructive suggestions. I love the product as is, I wish the "my searches" and "my list" features were included in the free version.