SAP Crystal Review: "Crystal Reports Allows Your Company to Leverage Invaluable Data"https://www.trustradius.com/business-intelligence-biSAP CrystalUnspecified7.84141012014-02-03T23:50:55.407Z
Crystal Reports is used in across the whole organization. It is a powerful tool that addresses many business problems in our organization. I use it for reports that allow me to manage product inventory and pricing, as well as analyze sales reports and success of marketing promotions.
- Very flexible. I can use it for a range of things, from looking at sales performance, inventory management and pulling mailing lists from various databases for print and email campaigns.
- Powerful tool for leveraging company data to improve sales performance.
- Allows me to pull hundreds of thousands of customer records at one time.
- Requires a fair amount of training to use.
- It's not intuitive at first. It takes a lot of time to get used to using.
- Improved performance on marketing campaigns by using Crystal Reports to analyze previous performance.
- Improved sales techniques used by Customer Service Representatives.
- Grasp a better understanding of our user demographics by leveraging data in our databases.
Crystal Reports has worked for our business for years. I see no reason changing software at this time. It is powerful, and once trained, an employee has the ability to run reports that improve the performance of our business.