Good software but a little expensive.
January 31, 2021
Good software but a little expensive.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with CS-Cart Multi-Vendor
We use Multivendor as a marketplace platform for factories to sell directly to consumers. It is our only platform in use.
- It has a pretty comprehensive manual for install and configuration.
- It is supported well by both CS-Cart and the community forums
- It seems to have a decent amount of skins and templates to choose from (both native and aftermarket), although I am yet to use an aftermarket template.
- Multi-Vendor doesn't appear to have a manual that shows Vendors how to use the product. This would be useful for admins to learn the vendor side also. I think it would be handy to have a manual that could be white-labeled by an MV Admin for their vendor customers.
- I would like to see Geolocation added to the experience as a native option whereby the site augments to show the most appropriate pricing currency and shipping options (like a pre-filled address) that are relevant to the particular region that the user is browsing from.
- The bulk product import function is clunky and not user friendly. It is also not clear about loading images and the documentation seems to be slightly dated.
- It isn't obvious how to bulk upload multiple images for a product.
- We're still trying to recover the initial purchase price investment.
Shopify is less expensive than Mirakl and probably more feature-rich. Shopify is probably the cheapest upfront to get started and the best user experience (at least the easiest to get to a point where customers like it). MultiVendor is still an excellent product but it's tricky to get it to a point of an MVP.
Do you think CS-Cart Multi-Vendor delivers good value for the price?
No
Are you happy with CS-Cart Multi-Vendor's feature set?
Yes
Did CS-Cart Multi-Vendor live up to sales and marketing promises?
Yes
Did implementation of CS-Cart Multi-Vendor go as expected?
Yes
Would you buy CS-Cart Multi-Vendor again?
Yes