Curata has its pluses and great support
March 23, 2018
Curata has its pluses and great support
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Curata
We started using Curata as a way to curate content from across the web that would apply to our business and our product offerings. We were just beginning a content strategy and until we had our own library of content built out we wanted to at least offer something for our site visitors. We also wanted content that would entice prospective clients to our site. We no longer curate content and have mainly been using it as a way to post our press releases to our site.
- Allows you to curate content and narrow your search parameters to pretty specific areas.
- It learns your selections and overtime serves up better and more relevant content.
- It works very well with WordPress, it integrates smoothly and allows you to share content on the fly with their Chrome plug-in.
- Curata's support is great, if you need them they will help out quickly to resolve your issues.
- For me the product worked great for what I needed it for, I no longer needed it and was a few days past their renewal date (you have to cancel either 60 or 90 days before the end date of the contract) and they would not work with me. They took the stance of, "Too bad, so sad." They offered me their CMS along with their CCS for this last year, but we never fully used it and was turned off by the lack of customer service initially in this situation...especially after it was a matter of around 10 days or so that I was late.
- Having to keep reconnecting LinkedIn would throw me off at times.
- Sometimes the article I was trying to post to WordPress would get hung up and I would need to get a hold of support to help clear the system.
- I would say neutral for us, but more so because of how we were using it and it being a stop-gap fix for us.