Overall Satisfaction with CustomerSuccessBox
By our customer success team to track feature usage and communicate with customers to keep them going on our software
- Standardize customer success processes internally
- Track and keep a check on product adoption/feature usage
- Standardizing onboarding process
- A feature to comment on tasks so that team members can collaborate on them and close them faster with more context.
- Reduce churn
- Improve product usage on a consistent basis
Do you think CustomerSuccessBox delivers good value for the price?
Yes
Are you happy with CustomerSuccessBox's feature set?
Yes
Did CustomerSuccessBox live up to sales and marketing promises?
Yes
Did implementation of CustomerSuccessBox go as expected?
Yes
Would you buy CustomerSuccessBox again?
Yes