Overall Satisfaction with Cvent Event Management
We use Cvent Event Management to help us with our user conferences, training symposium, workshops, trainings, and roadshows. We currently utilize the system in our Marketing department that manages its usage across all other departments. This is a one-stop shop for us to manage our events from start to finish, has simplified our processes, and makes invitee and event management a breeze.
- Invitee Management
- Event Management
- Budget Building
- The rollout of Flex: It is still missing some items at the present time.
- The support portal: It could be easier to search sometimes.
- No others
- It has increased customer satisfaction.
- It has improved our event ROI,
- No others
We had used Constant Contact for our event management for an event prior to us researching Cvent and it was a disaster, cumbersome, clunky, and just a pain in the rump. From our bad experience with using Constant Contact to manage events (great for emails!), we started doing some leg work to find a better solution and that's how we came across Cvent. We did quite a few demo calls with them and then we chose them and have stayed with them since.
Especially with the rollout of the new Flex system, Cvent Event Management has continuously improved. We have been using the system since the initial Blue phase, have moved on to Classic and Express, and are now using the beta version of Flex for our latest event. While it is still missing some of the system's capabilities, Flex will be a force to reckon with when everything is fully rolled out. The drag and drop, plug and play use make things much easier to deal with and, for our event, it is exactly what the doctor ordered.