A timesaver and a lifesaver!
March 12, 2020

A timesaver and a lifesaver!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We use Cvent to send event RFPs out to multiple potential hotel partners at once, as well as to track and organize their responses and proposals. We use this tool companywide, at least for those who contract hotel room blocks for our various events/clients. It saves a lot of time on a process that could be much lengthier if done manually.

Pros

  • Saves time.
  • Organizes/tracks responses.
  • Efficient way to access a lot of helpful info.

Cons

  • Increased customization, allow removal of certain tools to avoid clutter.
  • Increases efficiency, providing our employees with more time to focus on better work and customer care.
  • Provides our employees with a wealth of info/knowledge in one spot that they normally wouldn't necessarily have access to.
We had a department-wide call with our Cvent rep and she was extremely helpful and knowledgable. We don't really need much support very often, because Cvent is so easy to use and we have been using it for years, but it is always good to have effective support when it is needed!

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

It is well suited in the hotel industry, as it has an abundance of hotel info, as well as surrounding venue info. Its interactive map and radius-searching capabilities allow us a very quick way to find the closest hotels to certain areas. Using Cvent is less appropriate for a small event when we only have 1 hotel in mind, but is certainly a preferred tool for events with multiple hotels.

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