Cvent is Preferred
April 02, 2020

Cvent is Preferred

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

Cvent is our preferred event management tool across the company. We track our budgets, documents, meetings, etc. for all programs.
  • Room block management
  • Attendee management
  • Air travel management
  • Easy web build
  • Prompt customer service
  • Update Flex websites and adding some classic functionality to Flex web builds
  • Limited system integration with hotel reservation systems as well as air travel systems
  • Limited app integrations
  • Cvent streamlines our business needs.
As an attendee management specialist, this is by far the easiest and user friendly system.
Cvent support is quick to help you and always has the answer. If you call and they cannot help immediately, they let you know they are working on it and find the answer. I've has support contact me daily telling me the status of an issue until it's resolved. It never takes more than 48 hours to resolve.

Do you think Cvent Event Management delivers good value for the price?

Not sure

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

I think what would be helpful is having a system that integrates hotel reservations and air travel into the attendee's registration profile. It would be a helpful and quick process.