Your one-stop shop event management platform!
November 30, 2021

Your one-stop shop event management platform!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

Cvent is a very robust platform! We manage well over 50 - small and large - events per year so an event management tool like Cvent is vital for our company. Creating a streamlined process and easy to navigate is key. This platform has helped us create, produce and organize our events seamlessly. Managing various meetings and events, we have built simple to complex registrations, particularly customizing registration types and paths. We have explored and used many Cvent event management products from payment administration, integration, appointments, and mobile app tools. We also use reporting and inquiries for metrics.
  • Using data tags in email communications.
  • Well integrated.
  • Great customer service.
  • Continuous product improvements.
  • Easy to navigate and user-friendly.
  • Ability to customize.
  • I would like to have the ability to duplicate/copy content in survey emails.
  • The reporting feature is a wonderful tool, however, some selected fields lack customization.
  • The ability to send test email surveys after the survey has launched live (this feature is only available in the legacy survey).
  • Reporting
  • Seamless registration process and experience
  • Feedback survey
  • Integration for continuing education

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

This is an event planner's dream come true! It is truly your one-stop-shop event management platform tool. It is a user-friendly software, allowing planners to build and manage registrations, send emails, manage surveys, and run reports. Best of all, to feel at ease knowing that you are providing a positive and seamless registration experience. Cvent has made and has continued to make enhancements in the ever-changing events industry. They are innovative and welcome customer feedback for product improvements. Their customer service is well-knowledge and has been extremely helpful whenever I ran into issues.