Easy to read, one page reporting makes Cyfe a winner
Overall Satisfaction with Cyfe
Our entire marketing department uses Cyfe to do our monthly reporting for our clients. The one-page dashboard makes it very easy for the clients to understand the data being presented to them. Easily being able to view the past month as well as current stats anytime during the month are also a valuable asset for us.
Pros
- One page reporting - very easy for customers to understand
- Color coordination - the green if increased, red if decreased color coding system makes it very easy to see with a quick glance how the statistics have changed versus the previous month
- Easy to add additional sections to the dashboard
- Lots of built in integration - Cyfe has integration built in for a number of the tools our company uses such as Google Analytics, Google Adwords, Facebook, Twitter, MailChimp, Constant Contact, and much much more
Cons
- Sometimes the percentages in Cyfe seem off. We'll review the numbers month over month in Google Analytics and the same numbers are pulled into Cyfe, and yet Cyfe reports a different percentage
- It would be nice if Cyfe had more styling and layout choices to brand it more to our company's style and look
We used RavenTools in the past as our monthly reporting tool. At the time there wasn't a one-page dashboard available in RavenTools, every single element we incorporate in our reports was included on a separate page. It became very unwieldy for our clients and led to a lot of them never reading the reports.
Cyfe was not only more client friendly but much more budget friendly than RavenTools as well.
Cyfe was not only more client friendly but much more budget friendly than RavenTools as well.
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