Cyfe reporting heaven
September 13, 2017

Cyfe reporting heaven

Ascanio Orlandini | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cyfe

Cyfe is mainly used in our organization to present a dashboard overview to executives and team managers. It presents, in several views, real time and historical financial overviews, as well as numerical facts like subscribed users and real time parameters of several services areas.

Partially it is also used to deliver real time information to selected customers.
  • Easy integration with existing data providers with predefined interfaces, so many data sources can be aggregated with no coding needed.
  • Flexibility in creating custom data providers, both with programming languages or directly with database interaction.
  • Very cost effective considering competing solutions, especially taking into account that it allows us to create unlimited users.
  • Stable and solid solution, in three years we have only had a few hours downtime.
  • Lack of drill downs and interactivity with charts and tables. It is not possible to link from one chart or cell to another view or another chart.
  • I would love better interaction with the Apple Connect site to get stats on downloaded apps, as well as per Google Play Store, but assume limitation is on the interface on Apple/Google side.
  • Localization and internationalization in foreign languages could be better supported, for example it is not possible to present data in with several values like $ and €, or changing date formats or week starting with Mondays instead of Sundays.
Compared to other tools like Jasper Reports, Cyfe has ZERO impact on the server since it is a totally hosted solution, plus it has several connectors that allow for interacting with no coding at all. It gives the user total freedom on which language to use to provide custom reports, or just SQL to query the database directly, compared to having to use Java.

Compared to other solutions we have explored, all have "per user plans" and each user has a monthly cost compared to Cyfe's cost. But with Cyfe we have enabled about 20 users, which currently makes Cyfe 20 times cheaper solution.
It is very well suited to report real time or historical data overview, both for a report to executives and operatives. It also works great for real time display dashboards for presentation or motivation purposes, thanks to the TV like operating mode. For this it's very recommended due to its affordable price and more importantly for the ease of configuration which impacts the learning curve very little and resources required in engineering staff, which makes it even more affordable to roll out. It is less suitable when the user needs to interact with charts with knobs, tags to refine the search in real time, besides changing the time interval.

Cyfe Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
10
Report sharing and collaboration
8
Publish to PDF
8
Report Delivery Scheduling
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Responsive Design for Web Access
7
Dashboard / Report / Visualization Interactivity on Mobile
7
Themeable User Interface (UI)
7